We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Guide yielded 125 result(s).

Guide: Guidelines for Working with Interpreters for Counseling & Health Care Staff Working with Refugees

Author(s): NSW Refugee Health Service, STARTTS
Date: January 1, 2011
Topic(s): Case Management, Health
Subtopic(s): Interpretation
Interpreters are a vital part of providing quality health care for refugees. This guide was designed to provide a helpful overview of things to consider when working with interpreters, tips and approaches to use, and further resources

Guide: Monitoring Your SMART Objectives Facilitator’s Guide

Author(s): Project SOAR
Date: October 29, 2010
Topic(s): Monitoring and Evaluation
Subtopic(s): Project Design and M&E Planning
This facilitator’s guide is designed to be used when designing and delivering a training on the basics of monitoring. It can be used on its own to design a full workshop on this topic or adapted into shorter modules to fit your needs.

Guide: Needs Assessment Training Handbook

Author(s): Project SOAR
Date: October 8, 2010
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Collection
A needs assessment is a way of finding out the most important needs of a certain group of people – your target population. This handbook provides an introduction to designing and conducting needs assessments.

Guide: Reporting Well Resource Booklet

Author(s): Project SOAR
Date: August 6, 2009
Subtopic(s): Presenting Data
This resource booklet provides strategies for communicating with the media about resettlement and integration topics. It is aimed at ethnic community-based organizations (ECBOs) in particular.
Image of family with two children

Guide: Partnering with Parents and Families to Support Immigrant and Refugee Children at School

Author(s): Robert Wood Johnson Foundation
Date: June 12, 2009
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Education
This guide outlines programs that engage communities and community organizations to build effective and easily accessible mental health services for children and youth. Some of the issues addressed include: the impact of the immigrant and refugee experience; partnering with immigrant families to support mental health; offering school-based mental health services; and the changing face of …

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Guide: Volunteer Management Handbook for Refugee-Led Organizations

Author(s): Project SOAR
Date: April 3, 2009
Topic(s): Organizational Development
Subtopic(s): Volunteer Management
This comprehensive handbook provides guidance on volunteer management to refugee-led organizations, including ethnic community based-organizations (ECBOs).

Guide: Group Techniques in Evaluation

Author(s): Project SOAR
Date: January 7, 2009
Subtopic(s): Evaluation and Research
This tip sheet provides guidance on using group techniques as part of evaluation, including group brainstorming, nominal group technique, and ideawriting.

Guide: Time Management Resource Booklet

Author(s): Project SOAR
Date: August 4, 2008
Topic(s): Organizational Development
This resource booklet discusses time management strategies for refugee service providers.

Guide: Presenters’ Guide

Author(s): Project SOAR
Date: April 1, 2008
Topic(s): Organizational Development
Refugee service providers conduct trainings and presentations for a variety of reasons and audiences. These presentations may be to orient new staff, recruit volunteers/mentors, increase awareness on refugee issues or to raise funds. Public speaking can be challenging. However, armed with a few basic presentation skills, proper preparation and practice it is possible to become …

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Guide: Resource Guide for Serving Refugees with Disabilities

Author(s): USCRI
Date: July 30, 2007
Topic(s): Adult Education, Child, Youth, and Family Services, Cultural Awareness, Employment, Housing
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing, Employment Rights
This guide includes checklists, tips, and further resources for use by refugee service providers working with disabled clients, including older refugees. It covers adults and children with disabilities as well as housing, employment, transportation, and social services considerations.