Trauma Informed Care: Preventing Crises and De-escalating Difficult Situations

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This webinar was presented by Beth Farmer, Senior Technical Advisor, Safety, Education and Wellness, IRC and Sasha Verbillis-Kolp, Consultant, Sasha Verbillis-Kolp Consulting Services. 

By the end of this webinar, you will be able to:  

  • Describe prevention skills that can be used in case management;
  • Name at least two techniques you can use to de-escalate situations; and
  • Share case management practices that are holistic and trauma-informed.

Navigate this webinar with the timestamps listed below: 

0:00 – Introduction to Switchboard

2:14 – Introduction to Speakers and Webinar Objectives

3:35 – How can trauma contribute to escalation and crisis?

18:40 – Preventative Approaches

38:12 – De-escalation with a Trauma Awareness

1:04:05 – Recommended Resources

1:05:37 – Q&A


Topic(s): Case Management, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare
Resource Type: Archived Webinar
Date: January 27, 2020
Language(s): English
Target Audience(s): Service Provider
Author(s): Switchboard

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