Collecting Client Feedback Data

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Icon for Data Collection Resource Type

This webinar was facilitated by Floor de Ruijter, Program Officer for Monitoring and Evaluation, Switchboard and Graeme Rodgers, Technical Adviser for Research, IRC. 

By the end of this 60-minute session, you will be able to: 

  • Explain why collecting client feedback is important;
  • Name key steps you can take when choosing appropriate methods for collecting feedback; and
  • Better understand individual methods, such as surveys, focus groups, and interviews.

Topic(s): Monitoring and Evaluation
Subtopic(s): Data Collection
Resource Type: Archived Webinar
Date: May 16, 2019
Language(s): English
Target Audience(s): Service Provider
Author(s): Switchboard

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