This webinar was facilitated by Floor de Ruijter, Program Officer for Monitoring and Evaluation, Switchboard and Graeme Rodgers, Technical Adviser for Research, IRC.
By the end of this 60-minute session, you will be able to:
- Explain why collecting client feedback is important;
- Name key steps you can take when choosing appropriate methods for collecting feedback; and
- Better understand individual methods, such as surveys, focus groups, and interviews.
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Collection
Resource Type: Archived Webinar
Date: May 16, 2019
Target Audience(s): Service Provider