Reopening After COVID-19 Closures: A Conversation Among Refugee Service Providers

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Hosted on July 21, 2020, this virtual panel discussion included Tracy Reines, Regional Director, Atlantic/Central Region, IRC; Sarah Peterson, Washington State Refugee Coordinator and Chief of Office, Refugee and Immigrant Assistance; Emily Jentes, Team Lead for the Domestic Program with the Immigrant, Refugee, and Migrant Health Branch, CDC; Michael Kacka, Medical Consultant and South Carolina State Refugee Health Coordinator; and Kim Skrobarcek, Medical Officer, CDC. 

As refugee service providers across the U.S. begin to reopen their doors, countless questions have emerged about how to go about the reopening process. While each provider’s location and context is different, we have an opportunity to learn from each other about what is working well and what potential hurdles to anticipate. Join us for an engaging virtual panel discussion featuring voices from across the refugee resettlement network, including federal partners.

By the end of this 60-minute conversation, you will be able to name at least one promising practice or useful resource to inform the development or implementation of your reopening strategy.

More COVID-19 Resources:

Navigate this webinar with the timestamps listed below:

0:00 – Introduction to Switchboard
3:00 – Introduction to Panelists
4:50 – How are resettlement agencies managing the 14-day quarantine period for new arrivals?
11:55 – Do new arrivals take a COVID-19 test overseas before travel clearance, or do they receive one in the US during domestic medical screening?
16:30 – How are agencies managing refugee health screenings in cases where clinics or hospitals may not be accepting in-person appointments?
18:26 – Can you share any examples of creative ways to educate clients about COVID-19?
23:06– How can refugee service providers effectively communicate about these changes to clients?
27:50 – What frameworks can we use when conducting a risk-benefits analysis about reopening?
34:50 – How can we best balance shifting energy and resources towards improving virtual services, versus implementing safety measures for in-person services?
39:50 – How are state agencies and resettlement agencies building flexibility into the reopening plans to accommodate future spikes?
44:47 – What safety guidance should organizations provide to staff for going into the field in the course of their work?
53:40 – What’s the best way to safely support clients that have tested positive?
58:25 – Recommended Resources
 

Topic(s): Health, Organizational Development
Subtopic(s): COVID-19
Resource Type: Archived Webinar
Date: July 20, 2020
Language(s): English
Target Audience(s): Service Provider
Author(s): Switchboard

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