Psychological First Aid (PFA) during COVID-19 Response

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Hosted on May 5, 2020, this webinar was presented by Jessica Dalpe, Technical Advisor for Women’s Protection and Empowerment, IRC.

Psychological First Aid (PFA) is an evidence-based intervention designed to help stabilize and mitigate psychological distress and to facilitate coping and functioning in the immediate aftermath of disasters and other tragic events. PFA is not counseling or therapy and anyone in any sector can provide PFA. Some of the traditional approaches used in PFA must be adapted to fit the needs of a pandemic or epidemic, where the ability to connect with clients, social supports, and community resources may be compromised. This webinar will review the basic principles of PFA while modifying them for the unique context refugee service providers and their clients are currently facing due to COVID-19. Transcript coming soon! 

By the end of this webinar, you will be able to: 

  • Describe the goals and purpose of psychological first aid (PFA);
  • Apply the 5 Basic Principles of PFA; and
  • Apply the Core Actions of PFA during COVID-19 response.

Navigate this webinar with the timestamps listed below: 

0:00 – Introduction to Switchboard

2:28 – Introduction to Speaker and Webinar Objectives

10:46 – Care for Service Providers

19:43 – Defining Psychological First Aid

26:52 – Five Basic Principles of Psychological First Aid

35:23 – Discussing the Four Core Actions

40:09– Core Action 1: Prepare

54:12 – Core Action 2: Engage

1:01:36 – Core Action 3: Listen

1:17:49 – Core Action 4: Link

1:27:59 – Q&A


Topic(s): Mental Health and Wellness
Subtopic(s): Behavioral Healthcare
Resource Type: Archived Webinar
Date: May 6, 2020
Language(s): English
Target Audience(s): General Public, ORR-Eligible Population, Service Provider
Author(s): Switchboard

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