A one-stop resource hub for refugee service providers in the United States
ABOUT OUR SERVICES
We provide free consultation and training to U.S. resettlement agencies and affiliates, state agencies, community-based organizations, and others funded by the Office of Refugee Resettlement (ORR). This includes support by phone or email, virtual training, and, where feasible, in-person training.
We maintain a research database to help refugee service providers develop and implement programs based on the best available evidence. We publish periodic evidence summaries that compile relevant research and implications for practice within programs serving refugees and other ORR-eligible populations.
We curate a multimedia library of learning resources developed by Switchboard and by many other authors. Our library includes resources on topics as varied as employment, adult education, health, housing, legal needs, and organizational development.
We offer online courses for refugee service providers that address the unique challenges of our professional community. Course topics range from aspects of program design, like gender equality or data collection methods, to practical challenges, like working with interpreters.
Recently Added Resources
SIGN UP FOR OUR NEWSLETTER
PodcastLeading During Times of Transition: The State View
In this episode of the Switchboard podcast, Kay Bellor, Independent Consultant, and Dr. Hayder Allkenhfr, Refugee Health Coordinator at the Utah Department of Health, discuss…
Archived WebinarNational Origin Discrimination: Workplace Issues & Civil Rights Protections for Immigrant and Refugee Workers
Hosted on April 29, 2021, this training was delivered by Rishan Habte, Program Manager for Economic Empowerment, Switchboard; Liza Zamd, Senior Trial Attorney, Department of…
GuideSupporting Clients During Times of Economic Hardship: Doing Job Development in an Economic Recession
Lean economic times, which bring increased competition for fewer job openings, can be particularly challenging for clients and the employment staff helping to facilitate the…
Archived WebinarEngaging Public-Sector Stakeholders to Prepare for Welcoming More Refugees
Hosted on April 7, 2021, this training was delivered by Christina Pope, Senior Network Director at Welcoming America; and George Zavala, Western Regional Manager at…