Introduction to Working with Interpreters

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This module is intended for providers who are new to working with interpreters. It is the first of two Switchboard e-learning modules on this topic. After completing this module, we recommend you complete Overcoming Challenges in Interpretation.

After completing this 20-minute module, you will be able to:

  • Define key terms related to interpretation;
  • Describe the interpreter’s role, including the role of cultural competence in interpretation; and
  • Describe why quality interpretation is important when providing services to limited English proficient (LEP) clients.

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