Evidence Summary: Digital Inclusion

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Over the past decade, an expanding literature has explored the ways in which refugees rely on mobile communication technologies to stay in touch with a wider community and to access relevant information and services in their new places. Nevertheless, challenges linked to (a lack of) digital literacy and accessibility among refugees, and associated risks of […]

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Information and communication technologies can be a valuable tool for enhancing health communication. However, not everyone is utilising the wide suite of digital opportunities. This disparity has the potential to exacerbate existing social and health inequalities, particularly among vulnerable groups such as those who are in poor health and the elderly. This review aimed to […]

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The rate at which people move and resettle around the world is unprecedented. Mobility and resettlement is now greatly assisted by the use of inexpensive internet communication technologies (ICTs) for a wide variety of functions: to communicate locally and across territories, for localised information seeking, geo-locational mapping and for forging new social connections in host […]

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Latino populations are disproportionately impacted by health disparities and face both connectivity and health literacy challenges. As evidenced by the current global pandemic, access to reliable online health-related information and the ability to apply that information is critical to achieving health equity. Through a qualitative study on how Latino families collaborate to access online health […]

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The so-called “digital divide”–unequal access to information technology–is one of many social inequalities faced by individuals who are low-income, ethnic minorities, or immigrants. Surprisingly, the digital divide is even larger for young people than it is for adults, with African-American and Latino young people, as well as immigrants of almost any non-Asian ethnicity, having considerably […]

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This study was a rapid literature review of evidence and learning in relation to following key criteria: (1) Statistics and trends on digital inclusion across the UK (looking at issues of confidence and motivation, access and affordability, and basic digital skills); (2) Identification of the key issues and barriers facing particular groups of people that […]

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Initiatives to integrate technology in schools are continuously increasing, with efforts to bridge the “homework gap” and provide technology access in low-income households. However, it is critical to include nondominant parents in technology adoption decisions in order to avoid mirroring past patterns of inequality in home-school relationships. This study examines the digital access, use, and […]

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This landscape review seeks to explore how technology solutions outside of the education sector can bedesigned to be more inclusive, accessible and usable for people with low levels of skillsThirty-two projects from at least twenty-five countries, in contexts both rural and urban, were selected for this review, to illustrate key characteristics of digital inclusion for […]

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Among digital inclusion programs serving marginalized populations, there is strong evidence for common elements of success as well as common barriers. Programs serving refugees should incorporate these evidence-based elements. Successful digital inclusion programs for marginalized populations share the following characteristics: social support, collaborative learning, hands-on experience, inclusive program design, a multi-faceted approach, and simple user […]