What is a Community of Practice?

As colleagues working across the resettlement community, we all bring a wealth of expertise to our work. But whether we work for states, resettlement agencies or other organizations, it’s not always easy for us to learn from one another. To help meet this need, Switchboard is excited to launch our first interagency community of practice …

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Why the Name Switchboard?

Welcome to the Switchboard blog! For our first post, we thought we’d share how our team came up with the name Switchboard. You may have heard our program previously referred to as the Refugee Technical Assistance Program, or RTAP. We knew we needed a name that was more memorable and readily identifiable. Here is the …

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Worker’s Rights Review

This blog post was written by Higher Employment Services Technical Assistance and is included as an archived post on the Switchboard blog. Worker’s rights are an important aspect of job readiness instruction and are critical to protecting refugees from instances of discrimination and unsafe working conditions. Here is a summary of worker’s rights to consider …

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