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As part of a series of interviews about leadership during transition, I recently spoke with two refugee service leaders about the importance of engaging the refugee community during challenging times. Engaging clients is a key component for success responses, but refugee leaders are often excluded from important parts of developing and executing programs. How can service providers do better?
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In this episode of the Switchboard podcast, Kay Bellor, Independent Consultant, and Dr. Hayder Allkenhfr, Refugee Health Coordinator at the Utah Department of Health, discuss the COVID-19 pandemic. They cover topics including building robust testing infrastructure, equitable access to vaccines, and effective communication approaches. This episode is part two in a new series on Leading […]
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With the economic and health crises that came with COVID-19, many service providers were forced to shift priorities with clients. To ensure we did not lose sight of our long-term integration work with clients, we utilized the greater community, including volunteers, to support clients with professional development, professional networking, and complex financial systems navigation. This post provides ideas for leveraging volunteers remotely to support ongoing economic integration for refugees and asylees.
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As a young person, adjusting to a new place is difficult no matter the circumstances. In adapting to their new communities, refugee youth need to understand how race and racism may shape their lives in the U.S., including the history of systemic racism and discrimination, the history of anti-racist movements, and what they need to know about current events like protests against police brutality.
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Conversations about race are challenging, but they allow people to get to know one another better and build stronger communities. It is important for newcomers to have a better understanding about racism in America, how it may affect their daily lives, and what they can do to change it. It is equally important that refugee service providers consider the adjustments, new information, and learning curves newcomers face. Providers must take those into account as they think about when, where, and how to introduce topics about race, racism, and anti-racism with clients.
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Refugee service providers play an important role in helping newcomers integrate into communities across the country. As they adjust to their new life in America, many refugees and their family members are likely to experience racism or discrimination first-hand. In our role as providers, managers, and evaluators of services that help newcomers successfully integrate into U.S. communities, we must be willing and able to have meaningful conversations about race and racism with refugees.
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Are you looking to increase staff care programming in your organization? Stream the latest episode of the Switchboard podcast, where Kristen Guskovict, LCSW and Founder of Heart of Aid Work, and Dr. Adeyinka Akinsulure-Smith, Licensed Psychologist and Tenured Professor at the City College of New York, discuss the importance of providing resettlement staff with the […]
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For many providers continuing to serve non-English-speaking clients during the COVID-19 pandemic, language access is a significant challenge. Videoconferencing technology, although far from perfect, can help us provide services without losing all of the human-to-human contact that typically facilitates communication. Below are a few tips for getting started with video remote interpreting (VRI). Choosing the […]
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Hosted on April 15, 2020, this webinar was presented by Jamie Bussey, Deputy Director, Cultural Orientation Resource Exchange (CORE); Sumita Chandrasekhar, Program Officer for Instructional Technology & Design at the IRC; and Kristy Gladfelter, Senior Director for Research, Analysis, and Learning at the IRC. Designing effective virtual trainings and meetings can be a challenge. We’ve […]
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The need to create teams of employees who can work together effectively across locations and distances is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, approaches, and habits, individuals and teams working remotely can be even more productive than teams who […]
