Case Management

Helping Refugee Clients Cope During the COVID-19 Crisis

Photo Credit: Sarah Stacke/IRC This blog post offers tips on how to help your clients cope during the COVID-19 crisis, including suggestions for sharing information in a trauma-informed way and supporting clients’ mental health and wellbeing. For special considerations for families, see: Helping Refugee Children and Parents Cope During the COVID-19 Crisis. The information in …

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Helping Your Clients Navigate Economic Hardship During the COVID-19 Crisis

While resettlement staff may have the option of working from home, many clients do not. Many industries in which our clients work have been profoundly impacted by COVID-19. Unfortunately, for many clients, this will mean reduced hours or even loss of employment. As clients face challenges related to employment and reach out to you with questions, we want to help you be prepared. Here are some resources to get you started on helping clients to understand their rights and access federal and state benefits, as well as information about other non-governmental resources.

A Round-up of Resources for Social Work Month

Did you know March is National Professional Social Work Month? There are many great social work and casework resources in the Switchboard Resource Library, which hosts over 400 downloadable and multimedia files! Here is a round-up to help you get started: Maintaining the Caseworker-Client Relationship Introduction to Case Management Project Strengthening Organizations Assisting Refugees (SOAR), …

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Why We Should Have Developed our Logic Model before Our Project Narrative — Not the Other Way Around

This blog post was written by the Monitoring and Evaluation Technical Assistance (META) Project and is included as an archived post on the Switchboard blog. It’s tempting to start out program design by drafting a narrative. After all, we know what we want to do, many approvals may be needed, and deadlines are looming! But …

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