Organizational Development

Helping Refugee Clients Cope During the COVID-19 Crisis

Photo Credit: Sarah Stacke/IRC This blog post offers tips on how to help your clients cope during the COVID-19 crisis, including suggestions for sharing information in a trauma-informed way and supporting clients’ mental health and wellbeing. For special considerations for families, see: Helping Refugee Children and Parents Cope During the COVID-19 Crisis. The information in …

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Helping Your Clients Navigate Economic Hardship During the COVID-19 Crisis

While resettlement staff may have the option of working from home, many clients do not. Many industries in which our clients work have been profoundly impacted by COVID-19. Unfortunately, for many clients, this will mean reduced hours or even loss of employment. As clients face challenges related to employment and reach out to you with questions, we want to help you be prepared. Here are some resources to get you started on helping clients to understand their rights and access federal and state benefits, as well as information about other non-governmental resources.

Making Remote Work Successful: Tips for Employees Working Remotely

Remote work is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, approaches, and habits, individuals and teams working remotely can be even more productive than teams who work together in the same location. This post offers tips to employees working remotely. …

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Making Remote Work Successful: Tips for Managing Remote Workers & Teams

The need to create teams of employees who can work together effectively across locations and distances is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, approaches, and habits, individuals and teams working remotely can be even more productive than teams who …

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Making Remote Work Successful: 6 Tips for Being IT-Ready to Work from Home

Remote work is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, approaches, and habits, individuals and teams working remotely can be even more productive than teams who work together in the same location. This post offers tips to employees working remotely. …

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A Round-up of Resources for Social Work Month

Did you know March is National Professional Social Work Month? There are many great social work and casework resources in the Switchboard Resource Library, which hosts over 400 downloadable and multimedia files! Here is a round-up to help you get started: Maintaining the Caseworker-Client Relationship Introduction to Case Management Project Strengthening Organizations Assisting Refugees (SOAR), …

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Understanding and Benefiting from Corporate Volunteering

This blog post was written by Higher Employment Services Technical Assistance and is included as an archived post on the Switchboard blog. Volunteers are an extremely useful resource to expand support services for refugees. They bring insight to U.S. culture and systems, access to networks for early employment opportunities and career advancement, and time and …

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Why We Should Have Developed our Logic Model before Our Project Narrative — Not the Other Way Around

This blog post was written by the Monitoring and Evaluation Technical Assistance (META) Project and is included as an archived post on the Switchboard blog. It’s tempting to start out program design by drafting a narrative. After all, we know what we want to do, many approvals may be needed, and deadlines are looming! But …

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Targeted Volunteer Recruitment for Employment Programs

This blog post was written by Higher Employment Services Technical Assistance and is included as an archived post on the Switchboard blog. Phones ringing constantly? Volunteer applications piling up? Many offices have seen a massive increase in the number of people reaching out to volunteer. But is your agency able to find the right volunteers …

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A Few Ways to Engage Volunteers in your Employment Program

This blog post was written by Higher Employment Services Technical Assistance and is included as an archived post on the Switchboard blog. Though it can be time consuming to bring on volunteers, when volunteers are involved in the resettlement process they can become powerful community advocates on behalf of refugees. Here are a few specific …

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