Blog Category: Organizational Development

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Talking about Race and Racism: Tips for Conversations with Refugee Youth

As a young person, adjusting to a new place is difficult no matter the circumstances. In adapting to their new communities, refugee youth need to understand how race and racism may shape their lives in the U.S., including the history of systemic racism and discrimination, the history of anti-racist movements, and what they need to know about current events like protests against police brutality.

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two men talking

Talking about Race and Racism: Tips for Participating in Introductory Conversations

Conversations about race are challenging, but they allow people to get to know one another better and build stronger communities. It is important for newcomers to have a better understanding about racism in America, how it may affect their daily lives, and what they can do to change it. It is equally important that refugee service providers consider the adjustments, new information, and learning curves newcomers face. Providers must take those into account as they think about when, where, and how to introduce topics about race, racism, and anti-racism with clients.

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Talking about Race and Racism: Preparing for Conversations with Refugee Clients

Refugee service providers play an important role in helping newcomers integrate into communities across the country. As they adjust to their new life in America, many refugees and their family members are likely to experience racism or discrimination first-hand. In our role as providers, managers, and evaluators of services that help newcomers successfully integrate into U.S. communities, we must be willing and able to have meaningful conversations about race and racism with refugees.

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Providing Successful Remote Services During the COVID-19 Crisis: Tips from the International Institute of New England

When a busy human services operation providing critical support to vulnerable people is forced to immediately suspend face-to-face interactions, the sudden transition to remote work is not easy. Staff miss their work spaces, their clients, and each other. Program participants can no longer walk in for assistance, and quick questions that could have been easily answered now require an email or a pre-scheduled phone call. But as difficult as things may be, it is important to remember that it is still possible to provide support to clients.

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Language Access in Times of Crisis: Getting Started With Video Remote Interpreting

For many providers continuing to serve non-English-speaking clients during the COVID-19 pandemic, language access is a significant challenge. Videoconferencing technology, although far from perfect, can …

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Making Remote Work Successful: Tips for Employees Working Remotely

Remote work is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, …

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Making Remote Work Successful: Tips for Managing Remote Workers & Teams

The need to create teams of employees who can work together effectively across locations and distances is a growing reality for organizations around the world. …

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Making Remote Work Successful: 6 Tips for Being IT-Ready to Work from Home

Remote work is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, …

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What is a Community of Practice?

As colleagues working across the resettlement community, we all bring a wealth of expertise to our work. But whether we work for states, resettlement agencies …

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A Round-up of Resources for Social Work Month

Did you know March is National Professional Social Work Month? There are many great social work and casework resources in the Switchboard Resource Library, which …

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