We recently published a blog post on Virtual Job Readiness Resources for Clients With Online Access. But how are agencies continuing job readiness training when participants don’t have access to technology or lack digital literacy skills? This post includes job readiness resources for supporting clients without online access and/or digital skills, informed by strategies refugee service providers have begun implementing nationwide.
In the shift to virtual services, including home-based learning, many clients are learning how to use videoconferencing platforms like Zoom for the first time. School districts are using a wide range of these programs to communicate with students and families, while refugee service providers are leveraging them in the course of virtual case management, English language classes, job readiness training, etc.
It can be difficult to find multilingual tutorials on using these platforms. The following videos and other materials may be helpful.