Blog

What is a Community of Practice?

As colleagues working across the resettlement community, we all bring a wealth of expertise to our work. But whether we work for states, resettlement agencies or other organizations, it’s not always easy for us to learn from one another. To help meet this need, Switchboard is excited to launch our first interagency community of practice

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A Round-up of Resources on Project Design

Are you working to design a new project or refine the design of an existing program? Switchboard’s Resource Library hosts a variety of project design resources developed by the Monitoring and Evaluation Technical Assistance Project (META), a former ORR-funded technical assistance provider. If you’d like customized support for your specific project, consider submitting a technical

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Job Counseling for Career Pathways: Asking the Right Questions

Across the country, there is an increasing emphasis on career pathways programming in refugee employment programs. Whether you are looking to build a dedicated career pathways program or simply tweak existing program offerings to better serve clients looking to move beyond that first job, Switchboard is here to help! We will be hosting a webinar

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A Round-up of Resources for Social Work Month

Did you know March is National Professional Social Work Month? There are many great social work and casework resources in the Switchboard Resource Library, which hosts over 400 downloadable and multimedia files! Here is a round-up to help you get started: Maintaining the Caseworker-Client Relationship Introduction to Case Management Project Strengthening Organizations Assisting Refugees (SOAR),

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Why the Name Switchboard?

Welcome to the Switchboard blog! For our first post, we thought we’d share how our team came up with the name Switchboard. You may have heard our program previously referred to as the Refugee Technical Assistance Program, or RTAP. We knew we needed a name that was more memorable and readily identifiable. Here is the

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Job Corps Provides Opportunities for Refugee Young Adults

This blog post was written by Higher Employment Services Technical Assistance and is included as an archived post on the Switchboard blog. Refugee young adults in the U.S. between the ages of 16 and 24 may have narrow educational and career training options due to low English language proficiency and a lack of formal education. Job

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