How States Are Using Better Data to Help Refugees

This blog post was written by Jessica Shakesprere and Ian Hecker of the Urban Institute. It accompanies a new toolkit developed by the Urban Institute as part of the Switchboard program: Data-Driven State Refugee Programs: Lessons from the field on managing, analyzing, and using data to improve refugee programs.  Many states that welcome refugees lack

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5 Ways to Support Your Clients’ Financial Wellbeing

Connecting clients with jobs is essential to their self-sufficiency, but it’s not the only way to promote economic security and success. Economic mobility and long-term integration can be improved by establishing broader economic assets such as a credit score, home equity, checking/savings accounts, post-secondary education, retirement savings, and access to tax services. Here are five

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On World Day against Trafficking, a Round-up of Anti-Trafficking Resources

Did you know that July 30th is World Day against Trafficking in Persons?  The United Nations Office on Drugs and Crime chose “responding to the trafficking of children and young people” and “highlighting the importance of government action,” as the focus areas of 2019’s World Day. To mark this day, Switchboard is highlighting anti-trafficking resources

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A Round-up of Resources on Community Engagement

World Refugee Day may have passed, but now is the time to continue the conversation! Switchboard’s resource library hosts a wide range of community engagement resources, including new materials developed by Switchboard on community resource mapping and leveraging community feedback. If you’d like customized support on community engagement, consider submitting a technical assistance request to

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5 Tips for New Employment Staff

Congratulations on becoming the newest member of the employment team! Helping clients obtain employment and advance in their careers is challenging work, but also extremely rewarding. Here are some tips to help you navigate the day-to-day work and succeed in your new role. 1. Introduce Yourself Your manager will introduce you to the coworkers you

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