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Talking about Race and Racism: Tips for Conversations with Refugee Youth

As a young person, adjusting to a new place is difficult no matter the circumstances. In adapting to their new communities, refugee youth need to understand how race and racism may shape their lives in the U.S., including the history of systemic racism and discrimination, the history of anti-racist movements, and what they need to know about current events like protests against police brutality.

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Talking about Race and Racism: Tips for Participating in Introductory Conversations

Conversations about race are challenging, but they allow people to get to know one another better and build stronger communities. It is important for newcomers to have a better understanding about racism in America, how it may affect their daily lives, and what they can do to change it. It is equally important that refugee service providers consider the adjustments, new information, and learning curves newcomers face. Providers must take those into account as they think about when, where, and how to introduce topics about race, racism, and anti-racism with clients.

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Talking about Race and Racism: Preparing for Conversations with Refugee Clients

Refugee service providers play an important role in helping newcomers integrate into communities across the country. As they adjust to their new life in America, many refugees and their family members are likely to experience racism or discrimination first-hand. In our role as providers, managers, and evaluators of services that help newcomers successfully integrate into U.S. communities, we must be willing and able to have meaningful conversations about race and racism with refugees.

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Supporting Refugees and Immigrants to Complete the 2020 Census During COVID-19

On March 3rd, Switchboard hosted a webinar on the 2020 US Census. Since then, many things about the 2020 Census have changed due to COVID-19. This post shares updates and suggestions for Census outreach in the new environment.

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Remote Job Readiness Resources for Clients with Lower Levels of Digital Literacy

We recently published a blog post on Virtual Job Readiness Resources for Clients With Online Access. But how are agencies continuing job readiness training when participants don’t have access to technology or lack digital literacy skills? This post includes job readiness resources for supporting clients without online access and/or digital skills, informed by strategies refugee service providers have begun implementing nationwide.

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Three Steps You Can Take to Support Clients’ Food Security

The COVID-19 pandemic has caused profound disruption across the globe, including in the U.S., which in late March became the country with the highest number of confirmed cases. The crisis is exacerbating existing economic and social inequality for many refugee and immigrant populations and their communities.

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Job Development During the COVID-19 Crisis

The COVID-19 crisis is having a profound impact on the way we live and work. During this time, many service providers are working remotely to provide job readiness training to clients in addition to helping some clients apply for unemployment insurance and other benefits. But what about job development? Should you be helping clients obtain employment during this time, and if so, what does job development look right now?

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Giving Thanks As We Approach World Refugee Day

World Refugee Day has always been a moment to recognize and amplify the experiences of refugees from around the world. As we prepare to observe World Refugee Day in the midst of a global pandemic, Switchboard is particularly grateful for the courage and resilience of refugees in the United States who are working tirelessly to keep us all safe.

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Wellbeing for Service Providers: How Can Organizations Support Staff through the COVID-19 Pandemic?

Refugee service providers are used to putting clients first, working long hours, and moving mountains to meet clients’ needs, no matter how difficult. This work is unique: we are entrusted with helping people who have experienced significant hardship and trauma as they rebuild their lives in a new country. Because our work is unique, our organizations have a unique role in supporting us.

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Resource Round-up: Multilingual Tutorials on Zoom and Other Online Platforms

In the shift to virtual services, including home-based learning, many clients are learning how to use videoconferencing platforms like Zoom for the first time. School districts are using a wide range of these programs to communicate with students and families, while refugee service providers are leveraging them in the course of virtual case management, English language classes, job readiness training, etc.

It can be difficult to find multilingual tutorials on using these platforms. The following videos and other materials may be helpful.

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